I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 3 - 7 business days of
processing and production time for your order to ship out.
HOW LONG IS THE SHIPPING TIME?
U.S orders will be shipped via USPS &
FedEx or other carriers and Internationa Orders will be shipped depending on
the fulfillment center the product is from.
Average transit times to the United States:
5 - 20 Business days
Average transit times to International: 17
- 45 Business days
There are circumstances that are out of
control (natural disasters, holidays, weather, etc) that may cause shipping
postponements. While most packages will arrive on time, there may be
circumstances and delays that our carriers may experience. For this reason, we
do not guarantee the exact delivery time; the delivery issue is the
responsibility of the shipping company.
WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order.
Tracking will be available once your product is shipped. Each individual
product may be shipped from different fulfillment centers across the globe as
our product research team spends the time to source for quality yet affordable
products.
When you receive your tracking number, if
you need help tracking your order please email service@babyworldtoys.com.
CAN I CANCEL MY ORDER?
You are able to cancel your order with no
penalty! You must cancel your order 24 hours after creating it for the
cancellation to be applied. If the item has already shipped, please email
service@babyworldtoys.com. All you need to do is send us an email with the
subject line "CANCEL".
I HAVE ENTERED AN INCORRECT ADDRESS!
lf you have misspelled or auto-filled your
address incorrectly, simply reply to your order confirmation email and give us
the correct information. Notify us immediately via email at
service@babyworldtoys.com. lf the address is wrong, we can correct this within
24 hours.
MY ITEM ARRIVED DAMAGED
We do ship every item with extra padding.
Despite this, our customers report that around 1 in 1000 products arrives
damaged due to mail service mistreatment.
If this happens to you, please contact
us(service@babyworldtoys.com) with:
Your order number.
A picture of the damaged product
Once received, we'll be happyto send out
another free of charge
I HAVE A QUESTION THAT WASN'T ANSWERED, CAN
YOU PLEASE HELP?
